A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most browsers also allow you to change your settings to let you refuse to accept cookies. For example, in Internet Explorer you can do this by going to ‘Tools’, ‘Internet options’, ‘Privacy’ and then select ‘Block all cookies’ with the sliding selector. You should be aware though that this may make it difficult for you to use certain websites, including this one. Some cookies are needed to simply allow the page to load properly so if you block all cookies, it may cause problems in accessing websites or seeing all of the content.
Furthermore, ‘do not track’ (DNT) is a feature that some browsers offer as a default choice. If you enable it then websites receive a signal requesting that your browsing isn’t tracked. This may be for third-party ads or social networks, or possibly analytics companies. If you would like to opt-out of Google Analytics, you can download an opt-out browser add-on for to do this: https://tools.google.com/dlpage/gaoptout?hl=en.
You can also always delete any cookies stored on your computer.
The table below explains the cookies we use and why.
| Name | Description | Expiry |
|---|---|---|
| __Secure-3PAPISID | These cookies are used to deliver ads more relevant to you and your interests. | 2 years |
| SAPISID | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor’s interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. | 2 years |
| APISID | Set by DoubleClick. This cookie is set through the site by advertising partners, and used by them to build a profile of the website visitors interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device | 2 years |
| __Secure-3PSID | These cookies are used to deliver ads more relevant to you and your interests. | 2 years |
| __Secure-1PSID | Used by Google for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised advertising | 2 years |
| SID | Google uses this cookie for security. It contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This cookie allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages. | 2 years |
| __Secure-1PAPISID | Used by Google for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised advertising | 2 years |
| SAPISID | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor’s interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. | 2 years |
| APISID | Set by DoubleClick. This cookie is set through the site by advertising partners, and used by them to build a profile of the website visitors interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device | 2 years |
| SSID | Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behavior of Google Maps users. | 2 years |
| __Secure-1PSID | Used by Google for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised advertising | 2 years |
| SIDCC | Google Analytics uses this security cookie to protect a user’s data from unauthorised access. | 2 years |
| __Secure-3PSIDCC | These cookies are used to deliver ads more relevant to you and your interests. | 1 year |
| HSID | Google uses this cookie for security. It contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This cookie allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages. | 2 years |
| NID | Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. https://policies.google.com/technologies/types | Various |
| sb | Used to provide information about the effectiveness of Facebook. Tracks activity on our website from specific events and is used to monitor traffic and gather info about the target audience. For information on how to opt out of these cookies refer to Facebook’s cookie policy | Various |
| OGPC | This cookie enables the functionality of Google Maps. SIDCC: Google security cookie used to protect user data from unauthorized access. | Session |
| 1P_JAR | Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. https://policies.google.com/technologies/types | Various |
| NID | Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. https://policies.google.com/technologies/types | Various |
| OTZ | Used by Google Analytics that provides an aggregate analysis of Website visitors. | 2 years |
| DV | Used to collect information about how visitors use our site which we use to compile reports to help us make improvements. | 1 hour |
| CONSENT | Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. https://policies.google.com/technologies/types | Various |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day |
| _gat | Used to throttle the request rate on the Google Analytics platform. | 1 minute |
| _ga | Used to distinguish users on the Google Analytics platform. | 2 years |
| _fbp | This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. For information on how to opt out of these cookies refer to Facebook’s cookie policy | 1 month |
| _gid | Used to distinguish users on the Google Analytics platform. | 1 day |
| datr | Used to provide information about the effectiveness of Facebook. Tracks activity on our website from specific events and is used to monitor traffic and gather info about target audience. For information on how to opt out of these cookies refer to Facebook’s cookie policy | Various |
| _GRECAPTCHA | reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. | Session |
| IDE | The IDE cookie is used by Google Doubleclick to provide ad delivery and retargeting | 2 years |
| Woocommerce_items_in_cart woocommerce_cart_hash |
Contains information about the cart as a whole and helps WooCommerce know when the cart data changes | Various |
| wordpress_logged_in_ | This cookie indicates that you are logged in, and who you are, for most interface use. | Session |
| itsec_interstitial_browser | Used by our security layer to protect this website. | Session |
| _gid | Used to distinguish users on the Google Analytics platform. | 1 day |
| tk_ai | Stores a randomly-generated anonymous ID. This is only used within the admin area and is used for general analytics tracking within WooCommerce our ecommerce platform. | Session |
| wp_woocommerce_session_ | The cookie contains information identifying the customer and session expiration time.
For guest shoppers this a randomly generated cryptographically strong ID. |
2 days |
| wordpress_test_cookie | This cookie is used to check whether your web browser can allow or reject cookies | Session |
| wordpress_sec_ | This cookie is used to store your authentication details. Its use is limited to the admin console area, /wp-admin/ | Session |
| itsec-hb-login- | Used by our security layer to protect this website. | 1 hour |
| wp-settings-* | Cookie is used to preserve user’s wp-admin settings | 1 year |
| wp-settings-time-* | Used by our security layer to protect this website. | 1 hour |
| __lotl, _lotr
_lo_u, _lo_uid _lo_v _lorid lo_session_in |
Used by a service called Lucky Orange which covers our online chat and activity across the website. | 6 months
2 years 1 year 10 minutes Session |
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers allow some control of most cookies through the browser settings. If you decline cookies, this may prevent you from taking full advantage of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or allaboutcookies.org.
To opt-out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.