“Horsemat” is the trading name of Horsemat Ltd.
Registered Office: 9 Byford Court, Crockatt Road, Hadleigh, Ipswich, Suffolk, IP7 6RD
Trading Address: The Old Stables, Goldingham Hall, Bulmer, Sudbury, Suffolk, CO10 7ER
Registered in England No. 05738280
Horsemat™ is the registered trademark of Horsemat Limited. The company reserves the right to take action against any individual or company using these intellectual property rights. Any reproduction or use of this trade mark (or derivatives) or other intellectual rights is strictly prohibited. Civil and/or criminal liability may result.
Your Privacy
Your privacy is important to us. Horsemat Legal terms are designed to protect you. We provide this notice explaining our online practices and choices for you about the way information is collected and used. Making this notice easy to find, it’s available on our homepage and every point where personal information may be requested.
We also use Google Analytics & Tracking Software on the website. This allows monitoring of website performance and helps us make changes so your visit’s more enjoyable, easier and streamlined. We do not track personal data or hold personal data at all. The only data we hold is discussed below. If you’re unsure what Google Analytics is, please get in touch with our on-line marketing team
Information
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Information We DO NOT Collect
Credit/Debit Card Information
Card Payment Scams
Everyone is aware that card fraud is a big problem. Horsemat will report any suspicious attempted transactions to the appropriate registered card provider. Only fully verified card transactions will be processed. Our promise is to ensure the security of information at all times and to do our our best to ensure scams do not happen.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
If ordering on behalf of someone else, the information you provide is again only used to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order (ie carriers)
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
GDPR EU General data Protection Regulation
We require certain information from you to allow us to process quotations and orders.
The information we hold and pass onto our carrier (not applicable to collections) to allow us to complete your transaction(s) is:
Your Name
Your Address details
Telephone number(s)
Email address
The following information we use temporarily – but is destroyed immediately after use
Payment details (ie card details)
Confirmation you are over 18 years old (to confirm we do not need parental or guardian consent for transaction)
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at [email protected] or by telephone on +44 (0)1787 880433
Liability
All recommendations and information contained in this web site are to the best of our knowledge correct. Since conditions of service are beyond our control, users must satisfy themselves that the products are suitable for the intended use. No warranty is given or implied in respect of information or recommendations or that any use of products will infringe rights belonging to other parties. In any event or occurrence our liability is limited to the invoice value of our goods delivered to you. We reserve the right to change product design and properties. Please refer to our Terms and Conditions of Sale for further information.
Credits
Concept and production:
eCentury Ltd
2nd Floor Offices
Hampton Walk (just off Queen Square)
Wolverhampton
West Midlands
WV1 1TQ