Horsemat Fitting and Cutting Service
The Horsemat Service Promise
When you buy from Horsemat Ltd we make a promise to you.
Our Service Promise covers the following items, with a brief description on each point.
If there is anything you need to know please get in contact us on 01787 886929 or email [email protected]. We’ll get back to you as quickly as possible !
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Free Advice
Whether you are just looking or you are committed to buying, we are on hand to talk via phone or e-mail to answer any questions you may have. We are able to work out how many mats you need as well as going through the different options to ensure you get the right one for you and your horse! If you’d like a plan of the expected lay pattern, we’re happy to provide that also.
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Honesty
We pride ourselves on our integrity; we would rather not sell you a product than sell you something that won’t work. We will also talk through the benefits of each different product and service offering and will advise you on the best one for you (not the most expensive!).
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Experience
Our Staff have over 95 years of combined experience with rubber and equestrian matting. So it doesn’t matter if you want to use matting in a conventional way or not, we are on hand to help you with your project, no matter how whacky it may be!
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Installation
We offer three different types of installation and will go through the pro’s and con’s for each one with you. We also promise that you will be happy with the installation when the fitters leave. If something were to go wrong afterwards, we promise to do everything we can to put it right. Depending on your location, we may suggest a local fitter to you, who will be trained to our standards – but won’t need to travel hours to get to you !
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Personal Service
Horsemat Ltd is here to help you. No matter how many mats you want we promise to do everything we can to make your purchase as easy as possible. If you think we could improve on anything, we would love to hear how!
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Reputable Company
Horsemat Ltd is a reputable company that has been trading for 20 years. We are VAT registered with a registered address, landline and mobile telephones. This means you can buy in confidence knowing that if you have a problem, we will still be here to sort it out for you.
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Bespoke Service
Our service is tailored to you. Whether it is getting your delivery on a certain day, having something made, cut or designed specially for you. We have all the tools required to make it happen ! Our machinery includes heavy duty water-jet and CNC cutting for the exceptional tolerances. While our products are bulky and heavy, we use reputable pallet franchised networks to deliver across the UK. Tracking and local contacts for each delivery can also be supplied.
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Measuring & Site Visit*
If you are unsure about any of your measurements one of our team can help. We are able to visit and talk through all options or use photos and videos assess by phone. We can measure stables, horse walker, paddocks or walkways.
*Please note there may be a charge involved which we would discuss this with you before hand.