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Shipments and returns
Please ensure you add your TELEPHONE CONTACT DETAILS as the carrier will need to call you before making your delivery. We also require the CORRECT POSTCODE.
IF YOU HAVE ANY DELIVERY RESTRICTIONS (IE NARROW ENTRANCE ETC) THAT REQUIRE A SMALL DELIVERY VEHICLE (LORRIES 7.5TONNE MIN) PLEASE ENSURE YOU ADVISE THIS AT TIME OF ORDER AS EXTRA CHARGES WILL APPLY FOR RE-DELIVERIES.
IF A LORRY DELIVERY IS UNABLE TO DELIVER TO YOUR PROPERTY FOR HEALTH AND SAFETY REASONS (IE OVERHANGING BRANCHES, NARROW OPENINGS, SOFT OR UNSTABLE SURFACES ETC) THEN THE LOAD MAY NEED TO BE DROPPED OUTSIDE ONTO THE NEAREST HARD SURFACE – THE CARRIER WILL NOT BE RESPONSIBLE FOR MOVING THE LOAD ONCE OFF THE LORRY, SO YOU WILL NEED TO ENSURE YOU ARE ABLE TO MOVE MATS OFFLOADED UNDER THESE CIRCUMSTANCES.
IF AN ORDER IS CANCELLED DUE TO INABILITY TO OFFLOAD FOR WHATEVER REASON, WE WILL BE UNABLE TO CREDIT THE FREIGHT CHARGES OR THE RETURN TO BASE CHARGES.
Packages are generally dispatched within 2 days after receipt of payment and pallets are shipped via TPN (The Pallet Network) or parcels via APC – both with tracking and drop-off with signature. Special next day services are available to most parts of the UK by TPN (APC is almost all next day) and an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online as soon as the goods leave our warehouses if requested.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
As collections by carriers from us generally take place after 1:30pm, we have a cut-off point of 12:00am allowing enough time for packing of goods prior to collection. Orders taken after this time will roll over to the next working day for despatch, and delivery times will be calculated from this despatch day.
Palleted deliveries of rubber mats
We have four basic pallet sizes:
1m x 1m pallets for Crumb Rubber Tiles – max 1250kg (approx 50 sqmt)
1m x 1.2m pallets as Quarter (up to 250kg), Half (251 to 500kg) and Full (501kg to 1250kg) – normally used for up to 24 Solid Rubber Stable Mats, up to 20 Hollow Mats etc
1m x 1.5m pallets for Hollow Mats 21 to 70 max per pallet
1.22m x 1.84m oversize pallets for flat loads of Stable mats – 25 to 35 mats per pallet up to 1400kgs – these pallets are also used for volume deliveries of EVA mats (10mm thick can be rolled and sent in packs of 5 by small parcel carrier for small batch deliveries)
Pallet services are based on either Next Working Day or 2 to 3 Working Days – both from date of despatch. While we try to despatch orders on same day placed, we do have variable cut-off times according to volumes moving through (normally 12:00 noon). Special Saturday morning or timed deliveries can be made but these will be at a premium which we will notify you of before despatch (once agreed the premium will be charged).
Pallet deliveries are made on lorries with tail-lifts capable of unloading up to 1 tonne pallets via pallet truck onto flat, hard standing (loose gravel will need to have construction boards laid down to enable unloading). Heavier pallets will need either mechanical handling on site (fork-lift or front-end loader etc) or assistance will be required to help off-load by hand. Please remember our drivers remit is to deliver to site onto the closest hard-standing for you – they are not insured to move mats into buildings or across thresholds, or to manually lift mats off pallets once unloaded off their lorry. If you have requested our fitting service, then our fitter is normally happy to move the mats short distances when fitting, but again may require either manual or mechanical help depending on circumstances.
Next Day Small Parcel deliveries
We use APC next (working) day for parcels up to a maximum of 50kgs – this includes certain size rolls of mesh product 2m in roll size. Single Sheets of 20mm and 22mm EVA can be supplied flat packed up to a maximum of 25kg per parcel. APC are mainly a business to business service, so will require a signature for each delivery unless you are prepared to accept responsibility for any goods left, in which case a signed note is normally required for goods to be left in your absence.
You are welcome to collect in person, or arrange collection by your own transport from our stores at Bulmer – just outside Sudbury, Suffolk / Essex border – feel free to ring for directions, collection times etc
We often have seconds available – however unless you are happy for us to supply ‘as they come’ we suggest that these are best purchased as a collection, at which point you can view the mats and the usable areas. Remember – these mats do not carry any guarantee.
While we try to ensure the stated stock levels shown on the web are correct, we may at times have incorrect figures shown, especially for low-level stock items. In the event you order an item showing as ‘in stock’ on day of order, but in fact when we come to pick stock it is unavailable, we will contact you within 1 working day to advise the soonest delivery of replacement stock.
BAD WEATHER CONDITIONS
Our carriers do their best to deliver in bad weather conditions – however when it is IMPOSSIBLE or UNSAFE to make deliveries, these will be put off until they are able to do so. We will be unable to credit carriage charges for goods that are late due to poor weather.
Cancellation by the Purchaser
Please refer to our Terms and Conditions of Sale concerning cancellation charges should you wish to cancel after ordering with us (this includes cancellation following late delivery due to poor weather conditions).
CHRISTMAS HOLIDAY 2015
We will issue a notice here with our Xmas holiday dates for 2015 later in the year
EMAILS WILL BE ANSWERED OVER CHRISTMAS WHERE POSSIBLE, AND DESPATCHES WILL RESUME ON OUR RETURN TO WORK. ANY ORDERS PLACED OVER THE CHRISTMAS HOLIDAY WILL BE DESPATCHED AS SOON AS POSSIBLE (STOCK ALLOWING) ON OUR RETURN TO WORK IN THE NEW YEAR.
FOR ANY MATERIALS THAT ARE URGENTLY REQUIRED IT IS ADVISABLE TO ORDER BEFORE OUR SHUTDOWN SO THAT WE CAN ALLOCATE STOCK FOR YOU
Horse-Exerciser Matting – Measuring your Circular Walker
To measure a circular horse-exerciser for rubber matting, please follow these instructions:
Measure across the walker, from the inside of the outside fence, through the centre point, to the opposite inside of outer fence – at North/South and East/West positions (ie 90° to each other)
At the same points, measure the corresponding walkway widths
You will then have 2 diameter measurements and 4 walkway width measurements – from this we can assess if the walker is round and the walkway width consistent.
These measurements are adequate for us to quote prices – however for us to make an accurate drawing for manufacture, we do advise that you also take measurements between these – ie at the North East/South West and North West/South East angles.
From the measurements you provide, we make an accurate CAD drawing and translate this into dovetailed tiles, which we then cut specifically to the dimensions you have provided. It is therefore imperative that these dimensions are as accurate as possible.
We can make an allowance on the Outside Diameter and Inside Diameter measurements you give us to ensure the mats fit easily between fences without interference or need for trimming (normally we would allow approx. 1”/25mm gaps around inner and outer if you prefer.
Standard Terms & Conditions of Sale of Horsemat Limited (hereinafter called the Company)
All orders accepted and tenders made by the Company are made and accepted upon the following terms and conditions. Any order given to the Company, or acceptance of the Company’s tender, shall be deemed to constitute an agreement to be bound by such terms and conditions.
The terms and conditions herein contained shall govern all contracts entered into by the Company for the supply of goods and in the absence of express agreement to the contrary any condition, warranty or other term which the purchase may seek to impose shall not apply to the Company in so far as it is contrary to or inconsistent with these terms and conditions. In particular, but without prejudice to the generality of the foregoing, the Company will not be bound by any terms that seek to exclude these terms and conditions or any of them.
The purchaser of any product supplied by the Company shall be deemed to have inspected and approved the goods on delivery, and to have read and approved the terms and conditions of sale.
The company will not knowingly supply any product for use in, or on, any type of aeroplane or flying vehicle. It is the responsibility of the purchaser to notify the Company if they wish to use any product in flight, and it will be deemed if the Company has not been informed in writing, to the contrary, that any products supplied to any purchaser operating in the Aerospace industry, will be used in ground rig equipment.
2. Offers and Contracts
Quotations issued by the Company are not offers capable of acceptance so as to create a binding contract. No contract shall come into existence by which the Company shall be bound before the purchaser has submitted an order and the Company has thereafter accepted that order in writing.
3. Drawings and Specifications
All the information contained in any specification, drawing and catalogue ( or which accompanies or forms part of any quotation made by the Company) is subject to alteration at any time without prior notice and the Company will not be bound to comply therewith. The Company shall not be liable for any inaccuracies in any drawing, specifications or other information supplied to the purchaser and the Company shall not be liable for any result whatsoever arising from any inaccuracy howsoever caused. All drawing s are and shall remain the property of the Company and must not be copied, reproduced or divulged either directly or indirectly to any other person without the prior permission of the Company.
Verbal, telephoned or telegraphic orders and any variations to orders must be confirmed in writing by the purchaser, otherwise the Company will not, unless it so thereafter agrees in writing, be bound to comply with same.
5. Confirming Merchant Houses
Orders from Confirming and Merchant Houses are only accepted on the basis that they place the order with the Company as Principals and not Agents for an Overseas customer although the Company must be advised of the market concerned and the identity of the ultimate customer. The Company will consign goods to the carrying vessel and goods may not be consigned to any territory, company or individual without the Company’s prior written authority.
6. Clerical Errors
The Company will not be bound by any clerical or arithmetical errors occurring in any quotation/notice of acceptance, invoice or statement of account or document issued by it.
7. Quantity Tolerances
The Company reserves the right to supply and charged for 10% by number more or less of the goods than the quantity ordered. When such supply has been effected the order shall be accepted by all parties as having been completed.
In the case of the aware of a Wage Tribunal after the acceptance of the order or in the event of the present prices of any material being increased, the Company reserves the right without giving prior notice to the purchaser to increase the contract price to cover such increased labour and material costs as are ruling at date of delivery. The purchaser shall pay where applicable, any taxes, licence fees, customs, import and export duties and charges. Unless otherwise specified all prices are net and ex-works.
The period of time quoted by the Company for despatch of goods ordered is to be calculated from the date when the Company accepts the purchasers’ order, or when the Company has received all the information necessary for it to carry out the order and to despatched the goods, whichever is later.
The Company will not be responsible or accountable for any delay in despatch occasioned by any cause outside its control (ie weather conditions, road closures etc), but shall be allowed a corresponding extension of time in respect of such delay. In particular, but without prejudice to the generality of the foregoing, the Company will not be responsible or accountable for any delay occasioned by strike, lock-out, war, fog, fire, ice, accident (wherever any of the said causes shall occur), defective materials supplied by others, or failure on the part of any supplier to make delivery to the Company.
Should the Company be prevented from supplying in full any goods especially manufactured by reason of any of the said causes, the purchaser shall take such goods as the Company is able to despatch and shall pay for the same pro rata at the agreed prices. The Company shall have the right to despatch any portion of the goods sold or agreed to be sold separately and to invoice the purchaser and to receive payment therefore and on the same terms and conditions as are herein set forth for the whole Contract. Promises of delivery are given in good faith and every effort will be made to keep to despatch dates given, but no liability can be accepted by the Company for any loss caused through failure to deliver, or delay.
10. Terms of Payment
Goods for Home Market:
Payment of any goods despatched by the Company shall be made at the net invoice price without deduction of any discount 30 days after the end of the month of invoice unless otherwise specifically agreed in writing. The Company holds the right to add discretionary interest charges (generally 5% over bank base rate) on a per month basis for debts not cleared within the agreed payment terms.
Goods for Export Market:
Unless otherwise agreed payment for all goods despatched shall be net cash sterling in exchange for documents of title.
Goods shall remain the property of the Company until the whole contract price has been paid and accordingly the Company shall be entitled to recover the goods if payment has not been made by the due date. Should the goods become constituents of or become converted into other products whilst subject to the Company’s equitable and beneficial ownership, the Company shall have an equitable and beneficial ownership in such other products as if they were solely and simply the goods previously supplied by the Company. After delivery the purchaser shall be responsible for and shall indemnify the Company against loss or damage to the goods from whatsoever cause occurring. The purchaser agrees to store such goods and products in such a way that they are readily identifiable as the property of the Company. In the circumstances defined in this condition, the Company shall be entitled immediately after giving notice of its intention to repossess, to enter upon the premises of the purchaser with such transport as may be necessary and repossess any goods sold hereunder to refuse or delay payment therefore, unless otherwise agreed. The Company reserves to itself the right to pursue all other remedies available by law notwithstanding the generality of the foregoing.
12. Property of Tools
The Company shall retain the property in all tools used in the manufacture of any of the Company’s products unless such tools have been supplied at the sole cost of the purchaser in which case the property in such tools shall be vested in the purchaser, it shall agree to leave any such tools in the permanent possession of the Company which will have the exclusive rights to use any such tools in any manufacturing process. The purchaser shall not permit any third party to use any tools the property of which is vested in it whatsoever, nor shall it disclose to any third part any measurements, dimensional or design details or any other information whatsoever in respect of any such tools at any time. In the event of it becoming necessary to replace any tools the property of which is vested in the purchaser this shall be undertaken by the Company, which shall have the right to charge the full cost of such replacement tools to the purchaser.
13. Free Issue Parts
Where parts or components are supplied to the Company as a free issue by or on behalf of the purchaser for incorporation by the Company by bonding or otherwise in parts to be manufactured by the Company, such free issue parts or components are supplied at the purchaser’s risk. Whilst reasonable care will be taken to avoid damaging free issue parts in the Company’s possession the Company cannot accept any liability for such damage nor accept any liability for any costs or damage attributable to defects in free issue components. Free issue parts supplied by the purchaser will not be inspected by the Company and are deemed to have been inspected and passed by the purchaser. The Company cannot be held responsible for delays in deliveries arising from delays in the provision of free issue parts or delays arising out of the necessity for replacing or rectifying incorrect or defective free issue parts.
(a) should any materials or parts specified or required for completion of a contract hereunder be unavailable for the timely satisfaction of the order, a substitute, deemed by the Company to be suitable for the intended purpose, as understood by the Company, will be supplied if available and shall be accepted by the purchaser in full satisfaction and performance by the Company’s obligation in that particular.
(b) In the event that the Company is unable to obtain a substitute which the Company deems suitable for unavailable materials or parts, the Company’s obligation to complete performance shall, upon notification posted to the purchaser, be suspended until such times as the materials previously unavailable for substitutes therefor as provided for above, become available, and any necessary adjustment to the price shall be made by the Company.
The Company shall be entitled to sub-contract the whole or part of any work at its absolute discretion, and if it does so, shall be deemed to have carried out its obligations under the contract.
16. Industrial Property
The Company does not warrant that the supply or use of the goods in the United Kingdom or elsewhere is not an infringement of the patent, trademark, registered design or other industrial rights of third parties.
The Company takes every care with regard to the quality and standard of manufacture of its goods, but as they are used for a multiplicity of purposes and the Company has no control over the method of their application or use, the Company will not be bound by any conditions or warranties express or implied or otherwise as to the fitness of its goods for any particular purpose. Any technical co-operation between the Company and the customer is given for the customer’s assistance and shall not affect these conditions.
Many of our mats are stored outside and may attract dust/dirt during handling – especially when mats are wet or have extra release agent on them. Please follow our instructions on cleaning mats, which we advise you do prior to installation.
If being used for decorative purposes (ie Gym floors etc) the mats may require extra cleaning to produce a high-gloss finish – this can be attained using proprietary car cleaners such as dashboard cleaner or bumper cleaners. Always test the back of the mat first when using a non-detergent cleaner.
The company reserves the right to put the goods or any portion thereof into storage at the purchaser’s risk and expense in the following cases, or any other comparable circumstances:
(i) where the goods are about to be despatched and the purchaser notifies the Company that the purchaser is or will be unable to receive or provide suitable space for the goods, or for any other reason will be unable to accept delivery when tendered;
(ii) where the Company is ready to despatch the goods but needs delivery instructions and such instructions have not been provided by the purchaser;
(iii) in an ex-works contract where the purchaser fails to collect the goods when ready
19. Damage or Loss in Transit
The risk of loss or damage to the goods howsoever caused shall pass to the purchaser on delivery of the goods to the purchaser, or to a carrier for consignment to the purchaser, or on the expiry of the date notified to the purchaser that the goods are ready for despatch, whenever shall be the earliest.
All claims for loss or damage to goods in transit must be submitted in writing both to the Company and to the Carrier as follows:
(a) in the case of non-delivery of the whole of any consignment or of any separate package forming part of a consignment within seven days of receipt by the purchaser of the invoice or advice note (whichever is the earlier) in the case of deliveries to be made in the United Kingdom and within twenty-one days of receipt by the purchaser of the invoice or advice note (whichever is the earlier) in the case of deliveries to be made outside the United Kingdom; and
(b) in the case of damage to or partial loss of the goods, within three days of delivery in the case of United Kingdom deliveries and with seven days of delivery in the case of deliveries outside the United Kingdom.
The absence of any such claim shall be conclusive evidence that the goods have been delivered in accordance with the contract.
Where goods are insured by the Company voluntarily or at the purchaser’s request, a charge will be made on the invoice, but the Company is under no liability to take proceedings for the recovery of the loss or damage and is to be liable only for the amount received by the Company under such insurance, less expenses.
If the purchaser fails to make punctual payment or commits any breach of these terms and conditions or being a body corporate has a receiver appointed or passes a resolution for winding up (other thane the purposes of amalgamation or reconstruction) or a Court makes an order to that effect or being an individual has a receiving order made against him or enters into any composition or arrangement with his creditors the Company may suspend any outstanding deliveries or cancel this contract so far as it remains unperformed at its option and without prejudice to the Company’s other rights and remedies including without imitation its rights to claim for the price of the goods already delivered at the date of cancellation and for loss or injury occasioned thereby.
In the Event of cancellation by the purchaser prior to despatch of goods, a cancellation charge to cover PROTX card payment and reimbursement will be made along with any other costs incurred to date – this will be advised prior to refund and is non-negotiable.
The purchaser shall indemnify and keep the Company indemnified against all costs, claims, damage or expense (whether in relation to persons or property) caused by or resulting from any breach or non-performance of the contract negligence on the part of the purchaser its servants or agents.
The contract is between the Company and the purchaser as principals and is not assignable without the consent in writing of the Company.
Subject to the conditions hereinafter contained the Company guarantees all its products for the period of six months from the date of despatch or collection against any defect attributable to faulty materials or workmanship. A special extension to this is made for certain mats supplied for horse stable use which are guaranteed to be usable up to 10 years from date of purchase depending on the product purchased, correct usage, installation and maintenance – PLEASE NOTE – NOT ALL PRODUCTS CARRY THIS GUARANTEE. Normal ‘Wear and Tear’ will include wear of the material surface under standard conditions, ‘abnormal’ wear may include high activity in the stable or the use of road nails or studs for instance (specially relevant in exercise areas). Should any defect as aforesaid develop within the said period the Company will repair or (at its option) replace the defective product or the defective part at the Company’s factory without charge provided that:
(a) The product has not been subjected to abnormal use, or to use under abnormal conditions, or beyond its capacity as rated and recommended by the Company and
(b) The purchaser shall report the assumed fault and cause, or the symptoms, and shall quote the serial number if any of the product together with the date or purchase.
(c) Should the defective product or defective part have been improved in design through development since the date of despatch, the Company may, at its option, supply the new product or part.
(d) The purchaser shall at its own expense return the defective product or part to the Company’s factory and shall meet all other incidental expenses however incurred and the purchaser must pack the product adequately and despatch it at carriers risk rates, suitably cleaned and in hygienic state.
(e) The decision of the Company is final as to whether or not a defect is due to faulty workmanship or material.
(f) If in the opinion of the Company the product is found to be satisfactory in operation or defective as a result of accident, neglect, alteration, incorrect installation, misuse or wear and tear, the Company may at its discretion make a charge for examination and the cost of return carriage shall be borne by the purchaser. In such a case the Company will submit to the purchaser a quotation for the replacement of the product before affecting such a replacement.
(g) The above guarantee shall not in any case extend to any products not of the Company’s manufacture but the Company will use its best endeavours to pass on to the purchasers the benefit (with corresponding liabilities) of any guarantee received by the Company from the supplier of any such goods, but not so as to impose upon the Company a greater liability than would be imposed by its own guarantee herein contained and provided the Company is not put to any legal expense in connection therewith.
(h) The Company shall not be liable for any costs of stripping out, refitting, assembling any equipment into which any of the Company’s products may be fitted, and any such costs, if incurred, shall be paid by the purchaser.
(i) The Company shall not be liable for any damage, loss, injury or expense of any sort or kind caused directly or indirectly to any person or property by any goods sold or delivered by the Company or arising from the use thereof and liability whether at common law, or otherwise and whether arising from any conditions, statement or warranty (express or implied) is expressly excluded.
Unless otherwise specified in any order or tender of the Company all packing cases, skids, drums and other packing materials will be charged for and are not returnable to the Company.
27. Concurrent Remedies
No right or remedy conferred upon or reserved t the Company shall exclude any other right or remedy herein or by law or equity provided or permitted but each shall be cumulative of every other right or remedy given hereunder now or hereafter existing and may be enforced concurrently therewith or from time to time.
Any dispute arising hereout including disputes as to the existence or validity of a contract between the parties (other than disputes to be referred to an expert) shall be referred to an arbitrator to be appointed by the parties jointly, or in the event of their failing to agree, to an arbitrator appointed by the President for the time being of the Law Society of England on the application of either party for such appointment and in such case the following provisions shall apply to such arbitration;
(i) arbitration shall take place in London;
(ii) the arbitrator shall apply the law of England;
(iii) the procedure shall be that provided by the Arbitration Act 1950 or any subsequent amendments thereof and such further items of procedure as shall be settled by the arbitrator on the application of either party or such arbitrator.
29. Legal Construction
These conditions, and every contract in which they are incorporated shall be governed by and construed according to the Law of England and subject to clause 28 the purchaser agrees to submit to the jurisdiction of the English Courts.
With over 30 years experience in Rubber and Plastic product, we are able to select the correct product for your particular application.
Situated just outside Sudbury in Suffolk, we stock huge amounts of horse matting material manufactured to ISO9001:2008 approved standards. including all types of solid rubber, crumb rubber and EVA foam materials. While grass and ground reinforcement materials are normally delivered direct from manufacturing, we also stock rolls at our stores for those urgent deliveries and also part roll orders.
We are regularly introducing new products to our range along with new designs of matting and our web site will include these products as they become available from stock.
We also undertake and recommend all types of hard-works – including concreting, wet-pour and spray-on flexible surfaces and equine landscaping along with the fitting of stable mats, wall linings, trailer mats, pathway and parking installations. As we are also a supplier to many trade outlets and resellers across the country, we work with many other companies within the equestrian industries and can often refer stable builders, installers, walker manufacturers etc in your locality.
PLEASE CLICK THUMBNAILS TO SEE LARGER IMAGES OF EACH STABLE SIZE
12ft x 12ft stable (3.6m x 3.6m) – 6 mats
Most 12ft square stables will actually measure slightly smaller as stable builders mostly use a mid-wall point dimension when specifying and building stables.
12ft x 10ft stable (3.6m x 3.05m) – 5 mats
lay 4 whole mats, cut 1 mat into 2 x 6ft x 2ft pieces (click icon to see lay-out)
12ft x 11ft stable (3.6m x 3.35m) – 6 mats
12ft x 8ft stable (3.6m x 2.4m) – 4 mats
Check for fall/slope of floor – mats with grooves running along the length of mats should be laid with grooves running down the slope for drainage.
Try to lay mats without seams across door-ways – this is not always possible but should not create a problem if the mats are laid tight together and tight to walls. (see our fitting instructions)
Further stable plans will be loaded onto the site each day.
If you are unsure of how to lay your mats, simply email [email protected] for an individual plan to be emailed back to you.
12ft x 9ft stable (3.6m x 2.74m) – 5 mats
Most customers decide to fit their own mats – by following these guidelines a standard stable can be
– Measure the area to determine how many mats are required – if in doubt ring us with details or send a sketch.
– Decide on the best layout – if in doubt please ask – we’ll be happy to help!
– Clean and disinfect the stable and allow to dry (or sprinkle powdered disinfectant under the mats)
– Lay mats, normally working from the front of the stable to the back, ensuring there are no joins in the door area.
– Trim mats to fit – use a straight edge (preferably wood) and a sharp Stanley knife – by using soapy water on the blade you’ll also ease the cutting.
– Mark where you need to cut, measuring the gap to fit – allow approximately 10mm oversize beside walls.
– Cut the mat (using a broom handle or similar underneath to bend the rubber as you cut ensures easier cutting)
– Using a mallet or hammer, knock the mat into position. Wedging it against the wall ensures the complete floor is tight and all joins are sealed.
– A black mastic can be used to seal around the edge of the floor where walls are uneven or gaps are left.
A well-fitted floor should not allow any moisture through the seams and should offer between 10 and 15 years service in normal stable conditions. Use the same procedure when fitting mats to horseboxes or trailers. Many people find it easier to loose lay rather than bond down – in the event of a mat being ripped it’s then a simpler job to pick up the old mat and repair or replace it.
By using straight edged mats in the largest size manageable, you reduce the length of seams andtherefore reduce the possibility of urine passing through the mat to the underside. High ammonia levels in the stable can cause respiratory problems – if your horse or pony is prone to this we advise seaming the mats with a sealant to stop any fluid passing to the underside of the mat – we can supply cartridge sealant or adhesive where required.
See our Ramp Mats page for details on mats available spefically for the application – including our new moulded ramp mat in reinforced solid rubber with included rubber bars. We can supply suitable adhesives for both mat to floor and mat to mat bonding for both stables and horseboxes – please ask.
As part of a group of global manufacturing companies, Horsemat now has production facilities available in several locations around the World. Production of sheet and roll product is in India, China, Indonesia, Korea, South Africa, the Middle East and Europe, while conversion facilities are now based at 3 locations in the UK.
At our Bulmer, Suffolk premises we convert and fabricate using a variety of different methods – the most used process is our computerised cutting facility enabling us to produce bespoke mats for horse exercisers for instance, while our hydraulic presses can produce dovetailed mats for stables, gym floors, walkways etc.
This machinery can cut mats designed to your exact stable sizes – dovetailing is used to lock the mats together, and straight edges are cut to ensure correct fitting to your walls – the mats are supplied with a lay-out plan and are numbered in sequence to ensure easy-fitting.
We can also cut plain sheets which can then be edge bonded with an aerosol contact adhesive that we also supply. This produces a floor system without seams (or with a central seam to allow mats to be lifted) – by sealing mats in this fashion seepage under the mats is dramatically reduced.
We also have water-jet cutting facilities for thicker mats (up to 100mm thickness) while our oscillating knife machinery cuts foam materials accurately up to 30mm thick (used for dovetailing EVA mats for instance).
Items such as horsewalker paddle mats, partition rubbers, anti-casting strips and ramp mats can be cut to shape and we can also offer in-house lamination for items such as soundproof panelling, corner protection etc.
From our moulding department we can offer products as diverse as rubber bits, rubber reins, neoprene boots (for horses and also dogs!), kneepads, protective sleeves and many bespoke moulded products such as moulded rubber truck/car boot liners.
Production tolerances on calandered or moulded sheets comply with rubber industry norms:
As an example, moulded stable mats which are generally 6ft x4ft (1828.8mm x 1219.2mm) x 12 to 18mm thick will comply to BS3754 M3 tolerances of ±0.8% on length and width (ie 1828.8 ±14.72mm x 1219.2 ±9.76mm). The thickness is controlled by a similar specification with an allowance for flash difference (ie 17mmm ± 1.5mm).
Our cutting tolerances, especially with water-jet technology, will produce parts that are within very tight tolerances, however it must be remembered that rubber is a flexible material and that tolerances are therefore much wider than generally accepted because of this.
Horsemat™ is the registered trademark of Horsemat Limited and the company reserves the right to take action against any individual or company using these intellectual property rights. Any reproduction or use of this trade mark (and derivatives) or other intellectual rights is strictly prohibited and may result in civil and/or criminal liability.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Information We DONT Collect
Credit/Debit Card Information
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
If ordering on behalf of someone else, the information you provide is again only used to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order (ie carriers)
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at [email protected] or by telephone on +44 (0)1787 880433
All recommendations and information contained in this web site are to the best of our knowledge correct. Since conditions of service are beyond our control, users must satisfy themselves that the products are suitable for the intended use. No warranty is given or implied in respect of information or recommendations or that any use of products will infringe rights belonging to other parties. In any event or occurrence our liability is limited to the invoice value of our goods delivered to you. We reserve the right to change product design and properties. Please refer to our Terms and Conditions of Sale for further information.
Concept and production:
2nd Floor Offices
Hampton Walk (just off Queen Square)
Our secure payment
Our payments are made through Sage Pay (formed from the union of Protx, the fastest growing payment service provider (PSP) and Sage, one of the UK’s most trusted business brands. We no longer use Paypal having found the Sage Pay system to be more secure and less prones to phishing emails.
Shopper information from Sage Pay
How do I know if my payment has gone through?
When you pay for your order you will be sent to either a successful payment page or a failed payment page on the merchant website. You may also receive a confirmation email from the Sage Pay system which confirms the status of your transaction.
If you are in doubt about the status of your order, please contact the company you ordered from with all the relevant details and they will be able to advise you of your order status.
I received an error code, what do I do?
If you receive an error code during the transaction process, please email this code to [email protected] and we will advise you on how to proceed.
My credit card has been rejected by your system as it is the wrong length / the issue number is incorrect?
The Sage Pay system will detect and reject any card number which is incorrectly formatted. If you believe that our system should accept the details you are entering, please email the first 6 digits of your card number to [email protected] and we will advise you further.
How do I know my details are secure?
Sage Pay is audited by an independent auditor on a regular basis to ensure that we comply with the latest security standards set out by Visa and MasterCard. If you have processed your order online using the payment pages hosted by Sage Pay, please locate and click on the padlock image which can be found on our payment pages to confirm that your details are collected in a secure environment.
The padlock is located in a different area of the payment page screen depending on the internet browser you are using – it can normally be found in the bottom right hand corner of the screen, at the top of the screen next to (or inside) the address bar or at the very top right hand corner of the screen. This padlock shows that your details are collected using 128 bit SSL technology.
Once you have entered your card details, Sage Pay will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.
For more information on the security standards employed by Sage Pay, please visit our security overview section.
Where can I find the Padlock on the Payment Page?
If you are using a MAC Browser then the padlock will be situated in the top right of your browser.
If the company that you are trying to purchase the goods from are using a html frameset, then you will need to click on the padlock around the top middle of the payment page. This will then allow you to bring the payment page out of its frameset and therefore your browser will be able to detect that the page is secure and thus display the padlock in your browser.
If you have anymore questions on this, please contact the company that you are trying to purchase the goods from
I have placed an order through your payment system but I have not received the goods/services which I paid for?
Sage Pay is a Payment Service Provider. We process payments on behalf of our customers and make sure that your transaction details are kept secure throughout the transaction process.
We do not hold any order or delivery details and we cannot process any refunds or cancel any orders on behalf of the merchants who use our service.
If you have a query regarding your order, please first contact the company you ordered from.
You should find the company’s contact details on the company’s website, the customer receipt, or on the Sage Pay transaction confirmation email if one has been sent.
Unfortunately, in our industry there are many people who have no knowledge of the product they are selling, or are simply trying to mislead the customer – each day we come across claims such as ‘100% rubber – made from pure natural Indian rubber, from the rubber trees themselves’ – this is a typical statement that is wholly untrue!
Why ? – if a standard animal mat were made from pure rubber (Hevea Brasiliensis) – weighing in at an average of 44kgs per mat – you should expect to pay around £124.00 per mat after processing as a minimum price ! *spot price USD3.50/kg green bale natural rubber India Jan2011
Fact – animal mats need to be cost effective (another word for cheap we’re afraid!) – to reduce costs, processors tweak the compound used – firstly inert additives can be used – carbon and clay are prime examples – secondly, by using pre-vulcanised rubber – either chipped or ground up as a filler, the amount of new rubber being used can again be reduced – often down to less than 7% of the mix. ROHSS compliant chemicals are used to process the material and re-vulcanise the recycled material, allowing this to be blended into the rubber mix or compound.
These compounds are then heat moulded under pressures of up to 400 tonnes, and the material is cured according to specfic time and temperature requirements.
The compounds we specify for manufacture are designed to give an adequate usable life of 10 years plus, and to be affordably priced. Our materials are primarily sourced from India, Malaysia, China and South America.
Rubber Materials used in Mat Production
NR – Natural Rubber – produced from Latex from various plant sources, principally the rubber tree, Hevea Brasilensis. The material in it’s vulcanised form has very good mechanical properties and high-wear characteristics.
SBR – Styrene Butadiene Rubber – this is basically a synthetic replication of Natural Rubber
EPR – Ethylene Propylene Rubber – this is a co-polymer of ethylene and propylene and is used mostly in strengthening other polymers.
EPDM – Ethylene Propylene Diene (M class) – this is a terpolymer or ethylene, propylene and diene used for its significant resistance to ozone attack and general weathering. It is typically used in water applications and can be supplied to WRAS (potable water) approval.
CR – Polychloroprene synthetic rubber, generally known as Neoprene. It has moderate resistance to chemicals, acids, ox=zone, oils, fates, grease and solvents.
NBR – Acrylonitrile-Butadiene – or Nitrile Rubber has good resistance to oils, fuels and gases, but is not particularly good for general weathering. In matting, it is often used for internal use in greasy envirnments such as kitchens or workshops.
These are the main polymers used in mat production. By blending different polymers and including various fillers, mats are produced for different applications. In the equine market for instance, a hard wearing rubber is required with a certain hardness which emulates dry ground conditions. Price is also a consideration, and by the addition of fillers and re-cycled material we can produce material that is both cheap and helps to reduce our carbon foot-print.
Hardness – rubber is measured according to hardness in a IRHD (International Rubber Hardness Durometer) scale – from as low as 10° to 95° Shore A(unit of measurement). Matting materials tend to be made from mid-range hardness of 60° to 75° but special production of softer or harder mats can be arranged. Hardness tolerance is typically ±5° on the base hardness used in production.
Tolerance – being flexible, rubber generally has a wider tolerance than plastics, which in turn have a wider tolerance to metal. We manufacture to BRMA (British Rubber Manufacturing Association) tolerances – based on thickness these are generally accepted as ±10 on materials over 10mm (18mm material can vary from 16.2mm to 19.8mm thickness
Weight – the tolerance allowed on the material contributes to the tolerance in sheet weight in both roll-form and moulded sheet materials. This is normally accepted at ±10% of the average sheet or square metre weight.
Temperature Effect – like all materials, rubber expands with heat and contracts with cold, so some movement can be expected in mats when laid at different times of the year. Each different polymer has varying resistance to temperature at both minus and high temperatures. Most synthetic polymers are suitable for temps up to and around 100°C, however Natural Rubber and SBR materials are only generally good at temperatures up to 70°C.
Specific Gravity – this is the basic density of the finished mat or sheet material – measured in kgs/1mm thickness / square metre (ie 1.4sg material at 17mm thickness would be 23.8kgs per square metre).
Measurement – the thickness of matting is measured from the top of the profile to the bottom of the mat and is classed as the overall thickness. We quote mat thickness based on the tooling used to manufacture the mats. As an example, a standard Bubbletop mat at 17mm thickness overall includes the bubble dome on the top of the mat which can measure up to 3mm in height (tooling is approx 2.7mm bubble height).
Dimensions – the tolerance on dimensions of rolls and sheets are also defined in the same way as material thickness. In general the allowance made on width is ±3% and on length ±5% – we do aim to keep well within these parameters, especially on matting products, but always suggest that anyone laying mats, measures the mats carefully before laying and places mats so they match corresponding mats – or simply trim them to size as being laid for that perfect finish.
Tensile Strength – this is the force per unit area of original cross section of the sample, required to stretch the original cross section of the sample rubber test piece to its breaking point. The unit of measure (force) is normally MPa (MegaPascals).
Elongation – this is a measurement of a test-piece of material and demonstrates how much the material stretched on the Tensile Strength test when it breaks. The measurement is taken as a percentage reading of the samples original length before being stretched. These tests are made on specific samples so often cannot be related directly to sheet or mats as factors such as thickness, temperature, edge profile (ie knife cuts) etc can affect the tear resistance, and therefore the test characteristics, of the material.
Tear Strength – using constant pressure, this is the force measured to produce a tear on a right-angled nick-cut in a pre-defined material test piece. The test is particularly useful in items such as belts or drive bands.
Compression Set – this is the amount – in percentage, that a sample does not return to it’s former thickness after a compessive load is applied for a specific time.
Cold Flow – this is a characteristic seen easiliy in EVA foam matting – under cold compression (no heat) the material physically stretches and spreads under load, normally the compression set figures for the material are therefore high, but more importantly the material becomes thinner and the sheet size gets bigger.
Odour – each type of rubber can have a particular odour, and those with keen sense of smell can identify some polymers. In the main, all rubbers smell of rubber – when newly moulded certain plasticisers and extenders used in the process will continue to leach out, making the rubber smell more pungent – this smell often dissipates within a few days (can last longer in hot weather) but can easiliy be masked with disinfectant – or simply left to air.
Taste – we no not suggest that animal grade materials should be eaten – while primarily made from non-toxic materials they are not designed to come in contact with human foodstuffs or drinks. We do have some materials that are either FDA, WRAS or NFA approved for use in direct contact with foods.
There are many other characteristics and resistance tables available for these and the many other rubber and plastic products that we supply, however the above information is provided for our most common products and should be used as a guide only when contemplating your particular requirement.
All recommendations and information contained in the above are to the best of our knowledge correct. Since conditions of service are beyond our control, users must satisfy themselves that the products are suitable for the intended use. No warranty is given or implied in respect of information or recommendations or that any use of products will infringe rights belonging to other parties. In any event or occurrence our liability is limited to the invoice value of our goods delivered to you. We reserve the right to change product design and properties.
Stable Mats – Good Management Suggestions
While every horse and pony has their own little quirks, you as the owner will know how often you need to clean out, and what to expect when you change your animals diet for instance.
In the same way, using rubber matting is a learning exercise, and may differ from horse to horse depending on how active they are in the stable, how often they pee (and how much!), if they lie down, roll about, eat their bedding, like to kick and make a noise, etc etc
Here are some good tips on basic management of your stable and rubber stable mats.
Laying Mats – before laying your mats we suggest that a powder disinfectant is spread on the floor (which should be dry) before laying.
Fitting – see our fitting instructions to ensure the best fit in your stable.
Cleaning Mats – sweeping mats in situ is best with a short, stiff bristled broom – for picking up muck use a round tined fork and light-weight plastic shovel. Solvents or undiluted disinfectant should not be used (if in doubt please contact the manufacturer for dilution instructions). To clean, non-biological washing powder mixed with warm water is often more than adequate!
Keep Mats Flat – ensure that no bedding becomes tucked under the edge of the mats – this can happen if a horse turns on a seam – simply lift the edge of the mats, sweep any bedding out and press the mat down into place.
Complete Clean – depending on how wet your horse makes the stable, mats should be dragged out (note where each mat is fitted in the stable to ensure they go back in the same place) and clean down with warm water, detergent (to de-grease) and disinfectant. Check the floor to ensure there are no problems (some older concrete – especially when there is no damp-proof membrane – can deteriorate over time). Clean the floor thoroughly – allow both floor and mats to dry and replace into original positions.
Drainage – where mats are used in especially wet stables, or where they are laid to allow fluid to drain under, they should be checked regularly to ensure free drainage. Sediment accumulates under the mats and clogs up the drainage channels – this needs to be washed away. With mats cush as Croctop mats, designed for floors with a good drainage fall, this can be aceheved by pressure washing under the mats by simply lifting a corner and directing the water jet under the mat.
Check Walls – with non-porous mats, fluids may run to the wall edges and it is a good idea to check these – especially where plywood lining is taken to the floor, to ensure that the wall material is not rotting. Typically stud-work walls should be fixed onto a course of engineering brick which is non-porous, but where wood has been fixed direct to the floor, this should be regularly checked.
Wear – being flexible, rubber will wear on the top surface (in the same way that the tread on your tyres wears). While the pattern on rubber may wear down, the slip resistance is not normally affected and in many cases is actually enhanced as the surface gains a more matt finish. This is normal wear and as long as the correct mats have been installed initially, will remain effective for at least 10 years in use. You shuold however check for cuts in the mats – typically from sharp nails in shoes. We can offer advice on mending cuts and tears – simply contact us with details (and pictures) and we’ll get straight back to you.
Follow the general adice given above – however in the case of horse walkers/exercisers, wear may be consistent in one area of your walker following continuous usage. This wear will be greater depending on how much use the walker gets – a single horse doing an hour a day, will show much less wear than a 6 horse walker being used 10 hours a day ! Again – in the same way that your car tyres wear, the more mileage you do, the quicker they’ll wear!
Wear in one area can be reduced by forcing your horse to take a different line – some customer have used straw bales to change the line – this distributes the wear on mats and concrete and will help give you longer wear.
Road studs should not be used on a rubber floored walker, irrespective of the type of rubber used – we have seen 43mm tiles worn through in just 3 weeks on a standard Claydon 4 horse walker!
Surface wear will occur naturally on both crumb tiles and solid rubber mats – gradually the bubbles for instance will wear down producing a matt finish on the mats – as the mats will still continue to compress under hoof weight, this means that the mats still offer a much better slip resistant surface than concrete !
It is difficult to put a working life on mats due to the many different criteria – they could last for 10 years – but in high use liveries, could be worn out in a matter of months! We’d normally expect a minimum of 10,000 horse hours wear – so around £0.20 an hour in solid mats or £0.40 an hour in crumb pavers (per horse). However, with show prices from £20.00 per shoe – this money can be saved almost solely in savings made on shoe wear !